Social Media Supervisor

Social Media Supervisor

We’re adding a social media expert to our team who can design and support social media efforts for clients in multiple industries. The successful social media supervisor will have at least five years of experience with organic social media; they should be comfortable writing strategy, rolling up their sleeves, translating ideas into content and jumping into a thriving agency environment.  

Key Responsibilities:

  • Drive conversation, engagement and interest for clients as a leader of social media strategy for the agency
  • Serve as a subject matter expert for social content creation and community management, keep up on cultural and digital trends, relevancy and best practices
  • Prepare, present and execute social media plans and playbooks to meet client goals, laddering up to business objectives
  • Work directly with the agency creative team to drive good ideas to execution, vetting ideas against strategy and moving quickly when needed 
  • Actively participate and brainstorm in meetings with clients, vendors and colleagues where social media is a tactic within the client’s strategic plans
  • Oversee execution for multiple clients, including as part of the content idea generation team
  • Execute ideas to drive conversation, engagement and interest for clients based on social media personalities and creative/brand standards
  • Work within budgets and estimates 
  • Work in conjunction with our digital strategy and media/paid social teams to measure key performance indicators for all projects
  • Stay up to date on best practices in an ever-changing field


  • Clear, concise writing that follows AP style and can fluctuate from straight-forward to witty 
  • Deep knowledge of social marketing platforms such as Facebook, Instagram, Twitter, LinkedIn, TikTok and others
  • Some knowledge of Google AdWords, display and mobile advertising
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint) and Google Workspace (Gmail, Calendar, Slides, Sheets, etc.)

B Interview Process

Be prepared for Google meetings with multiple team members to accommodate our hybrid workstyle. Applicants will have an initial video interview with the hiring manager, and may progress to a second interview with leaders of other teams before a decision is made. We may ask for an in-person breakfast or lunch meet up if applicants are in the area.

Perks and Benefits

  • Health insurance, with employer contribution that pays up to 100% of the employee costs through Blue Cross Blue Shield; family coverage is also available
  • Flexible health care spending account or health savings account for qualified health plans
  • Paid maternity and paternity leave
  • Childcare spending account for pre-tax savings
  • Available dental insurance through Guardian Insurance
  • Available vision insurance through Guardian and the VSP network
  • Available pet insurance
  • Employer-paid life insurance policy
  • Employer-paid long-term disability insurance
  • Employee Assistance Program through Uprise Health
  • Additional supplemental insurance through Colonial Life (short-term disability, cancer care, etc.)
  • 401(k) with employer match after one year of employment
  • Generous vacation time, sick leave and personal time off
  • Paid holidays, plus bonus paid time off while the agency is closed between Christmas and New Year’s
  • MasterClass subscription for continued learning
  • We have a hybrid work environment – work from our home office or your home office. Ideally, the person in this position lives within a three-hour drive of Balcom’s Fort Worth office to accommodate client and agency needs.

The Clients

The diversity of our client mix means you’ll never be bored. From tractors to food, from hospitals to festivals, we work with some of the biggest companies in their industries. This position will support multiple clients.

Introduce Yourself